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Netflix app for windows 10 picture freeze driver#
Netflix app for windows 10 picture freeze software#
Netflix app for windows 10 picture freeze Pc#

Did this happen after a recent windows or software update? Do you remember?.You are a valued HP customer and we appreciate you greatly for doing business with HP A commendable diagnosis of the issue was done. I’ll be delighted to assist you with this. I understand that you need assistance regarding display issues while working with Netflix. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.ĭo take care stay healthy, keep smiling big and have a blessed year ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. I hope the unit after repair works great and stays healthy for a long time.

Trust me I've done everything I can to assist you by keeping your best interest in mind. Thank you for sharing this platform and giving me the privilege to share it also. It has been amazing working with you considering your profound technical skills. If it does not then please use a different browser like Chrome or Firefox and that should do the trick for you. Then reinstall the latest version of Silverlight from this link and select the option for downloading for windows.

Locate and select Microsoft Silverlight.

Underneath Programs, select Uninstall a program.

(If you're using a mouse, point to the lower-right corner of the screen, then click Settings.)

Swipe from the right edge of the screen, then tap Settings.

Quit all open browsers - including this window! You may want to print the following steps.

You may be running an outdated version of the Silverlight plug-in, or the plug-in may have become corrupted. If you're unable to watch in multiple browsers, or if you prefer to use your current browser, continue to the next troubleshooting step. If you are able to watch in another browser, your current browser may be experiencing an issue with the Silverlight plug-in used by Netflix.

Netflix app for windows 10 picture freeze Pc#

Select them all and click “Clear.” Restart your PC and re-open Edge for a clean slate. Under Clear browsing data, click “Choose what to clear” and then click “Show more.” There are a lot of data types here. Open the “Settings” menu by clicking the three horizontal dots in the upper right corner of the Edge window and choose “Settings.” Reset Microsoft Edge Through Its Settings Brilliant troubleshooting, great effort and splendid diagnosis of the issue to isolate it correctly. It has nothing to do with the bios or graphics drivers. It is relating to the Microsoft Edge Browser and the Microsoft app. We have worked as a team to figure out what the cause of the issue is. Wondering if anyone have similar issue or offer some additional troubleshooting advice. I have the latest BIOS for this computer F.11 Rev.A

Netflix app for windows 10 picture freeze driver#

Updating the graphic driver did not solve the issue and I also did a full uninstall and reinstallation of the driver. 4475 and I have since updated to the latest version. The default 530 driver what came with the PC was. However, when disabling the 530 driver, the issue seems to go away but video became slightly choppy. When disabling the NVIDIA GeForce GTX 950M driver, the issue still appearing.

I did some troubleshooting and discovered that this issue appears to be caused by Intel(R) HD Graphics 530 driver. However this does not seem to have any affect on NetFlix videos. I had similar issue with watching YouTube video before, but it was resolved by selecting "Use Software Rendering instead of GUP". This would happen continuously every 10 second of so during playback. I have this strange issue where when watching Netflix in either IE11, Edge or Netflix App in full screen mode the display would sometimes flicker or goes black for a few seconds then back to the video.